1 reviews | Active since Apr 2018
Wimpy Howard Centre Poor Service
Wimpy Howard Centre is the worst Wimpy I have been to around Cape Town. This is my second time that I waited nearly 15 minutes to be served, and it’s not like the waitresses were busy as their were two other customers in store. The waitresses have no urgency and have no work ethic whatsoever. They stand around and chat as if there is nobody to be helped. I hope this matter can be addressed and that the work ethic in the store improves.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***