WIMPY - hating every moment?

Dear employees of Wimpy @ Montana Crossing

When I walked into your restaurant with my family this morning, hoping to enjoy a nice meal and experience this "enjoy every moment" philosophy of yours, what I instead experienced was bad service and quite frankly I hated every moment!

I was left standing unattended at the entrance. This was then followed by an employee who was uninterested in attending to us, not friendly, and made me and my family feel very unwelcome. This poor attitude was also accompanied with dragging feet and a disgusting lack of urgency to assist us. Having no other choice, we left, and I decided to rather go the a restaurant that made us feel welcome and created a positive experience.

I will never even consider dining out at a Wimpy again. As a customer I expect, amongst other things, the following very basic standard: a welcoming staff who are not only friendly but also knowledgeable about service.

If you can not even offer this, how do you expect anyone to come any further than the entrance of your restaurant?