1 reviews | Active since Jan 2014
WIMPY has disgusting food and poor client service
Today, 16 May 2015 my friend went to collect our order at Wimpy, Bult, Potchefstroom. I had ordered a toasted bacon and egg sandwich. When i opened my box the slices were so thinly squashed in the toaster i couldn't even pick up my sandwhich. We then took it back and after a huge fight we eventually got a new one. When we came home, again the toast was so thinly squashed it was about 3 mm in thickness (each slice). In the takeaway box i found a random onion slice which can only mean they put someone else's leftovers on my toasted sandwhich. Just as i was about finished with my toast something started to taste funny and when i checked there was foil inside my bacon. Who knows how much foil i really ate! I see this as sabotage! We then went back a 3rd time and after waiting 7 minutes for the lady infront to finish her phonecall they eventually helped us. And their excuse was that the foil was on the bread (after i showed her the pictures). Then she wanted to tell me that we waited too long to come collect the order and thats why the bread was so thin. ARE YOU FLIPPEN KIDDING ME!!!! I will NEVER EVER support wimpy again. Your food is disgusting and your service extremely poor!
Thank you very much for taking the time to report your experience with our Bult branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Bult branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
