1 reviews | Active since May 2018
Wimpy Harrismith *****ing customers money
On a previous trip to Durban, we stopped at Wimpy Harrismith. I ordered the bacon and cheese burger and when driving discovered there was no bacon on it. Recently I returned from riding Sani2C and stopped there again. Again I ordered the bacon and cheese burger, but when they gave it to me I informed them that I would eat it in the restaurant. Again there was no bacon on it!!... I complained and the brought me the bacon, however I suspect the is modus operandi for Wimpy Harrismith and it is paramount to theft.... I am disgusted!!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***