1 reviews | Active since Jun 2017

22 Jul 2018, 09:21

Wimpy got a little Limpy

Wimpy -Ushaka

Feel sorry for the waiter as she didn’t know what to say..

We went to wimpy for breakfast

Hair in coffee like a few (looked like ball hairs excuse my words) Ordered water after and taken forever for it

Could not snap it due to being removed so fast

Ordered to have breakfast cooked-well done

Soft eggs - sad

Manager did not even care to come to a complaint table which means two things

One- she was not informed Two- she doesn’t care Whic one of the above is it?

Anyways thought I’d tell you my sad morning

Review team

Food matters

0
Replies (2)
Wimpy
Wimpy's reply23 Jul 2018, 10:24
Official

Hi Sean

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***

Best regards,

's update27 Jul 2018, 14:23
Reviewer Update
Good Day, Prompt response from Wimpy service plus manager. Lovely to hear the passion in there voices of fixing this issue. Look forward to the visit this weekend.