EP
Ed P
1 reviews | Active since Mar 2012
07 Sept 2015, 14:38
Wimpy Glenfair - Very Poor
Was at this Wimpy on Saturday and the service was shocking. The waiters all congregate at the kitchen pass and talk non-stop! When it came to paying, patrons had to wait for ages at the cash desk due to waiters again chatting! I raised this with the manager who was working as a Cashier, and she never said a word! Also, the glasses are mostly all chipped. Management and owners should be embarrassed.
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Wimpy's replyOfficial
09 Sept 2015, 08:32Hello CaymanSun,
Thank you very much for taking the time to report your experience with our Glenfair Shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Glenfair Shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply09 Sept 2015, 08:32
Official
Hello CaymanSun,
Thank you very much for taking the time to report your experience with our Glenfair Shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Glenfair Shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care