SP
Selisha P

1 reviews | Active since Feb 2025

21 May 2025, 09:50

Wimpy gateway disgusting service

Good morning Wimpy Store Manager

Hope this email finds you well ,

My partner and I came for mid morning breakfast yesterday Monday 19 May at the gateway Wimpy the one near the toys r Us entrance .

We were very disgusted at how we were treated when the 2 menus were just thrown at us on the table by one of the waiters who did not greet neither did he say anything to us he just threw the 2 menus on the table and left we were in utter disbelief. I didn’t quite get his name but he had silver on his teeth as he was the only male standing infront when we left .

The waiter Nonhle then came to take our order who was also not very friendly and seemed to have like an attitude with the way she took our order ,to me this is absolutely disgusting customer service as we are regulars at wimpy . I asked her if you had earl grey tea with attitude she said no and gave the 2 options which you had . To me it feels like we’re treated a certain way and I’m very disgusted by this also my scrambled eggs were so terribly done ,over cooked and dry .

I will never go to this wimpy again and I do wait for some sort of feedback .

I did receive a reply from the Google review which I was told to go onto the website and leave my details which I did and no one had even contacted me .

Regards Serisha

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