1 reviews | Active since Jan 2018
Wimpy Garden Route Mall
After being told about the good service received at the Wimpy, Garden Route Mall, by family we decided to go for breakfast there over the weekend. But regretfully we did not receive satisfactory service. The orders we placed came in drips and drags and incorrect orders came too. Coffee was ordered but no sugar or teas****s were provided. Scrambled eggs were ordered but baked eggs were given. Extra side orders were placed which were forgotten. Cream instead of ice cream were given with the flap jack order. I would not go eat there again.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***