TS
Thabang S
1 reviews | Active since Jul 2019
25 Jul 2019, 01:54
Wimpy Engen Longmeadow Poor Service
On the 25th July 2019 i went to Engen wimpy Longmeadow and guess hows the experience sells the worst service Ever... Burgers not fresh.... Overpriced for piece of beacon,Orange juice so hot like they just opened tap water.... They rush to clear the table when u not even finish done.... Who ever owns this franchise be informed that at night you loosing customers... I even lost appetite...huuuh shem...
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Replies (2)
Wimpy's replyOfficial
06 Aug 2019, 13:56Hi Thabang
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: ***
Wimpy's reply06 Aug 2019, 13:56
Official
Hi Thabang
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: ***
TS
Thabang S's updateReviewer Update
17 Dec 2019, 01:36I would like to thank Mr Khawa on how he handled everything,thank you for your service,How i wish it was possible for you to serve us there.
Big Ups!!!!
Big Ups!!!!
TS
Thabang S's update17 Dec 2019, 01:36
Reviewer Update
I would like to thank Mr Khawa on how he handled everything,thank you for your service,How i wish it was possible for you to serve us there.
Big Ups!!!!
Big Ups!!!!