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Suren M
1 reviews | Active since Jul 2019
11 Jul 2019, 19:12
Wimpy eastgate poor quality food
Hi just received a call from the owner of wimpy bout 7pm saying that she apologises for the bad service never discussed the poor quality of the food only spoke about reprimanding her stuff members never even offered a refund for the meal or replacement meal thanks alot wimpy eastgate plz be advised I hope ppl that read this become aware of my 2 bad experiences and boycott wimpy eastgate many thanks Suren Moodley ***
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Replies (2)
Wimpy's replyOfficial
15 Jul 2019, 16:36Hi Suren
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: 086 009 467
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: 086 009 467
Wimpy's reply15 Jul 2019, 16:36
Official
Hi Suren
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: 086 009 467
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: 086 009 467
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Suren M's updateReviewer Update
15 Jul 2019, 16:42A gentleman called me from head office now thank u for that however at this day and age ppl want value for their monies not excuses that are not justified by the owner thank u once again wimpy
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Suren M's update15 Jul 2019, 16:42
Reviewer Update
A gentleman called me from head office now thank u for that however at this day and age ppl want value for their monies not excuses that are not justified by the owner thank u once again wimpy