Wimpy Eastgate horrible service and food

So yesterday I took my kids to Wimpy and what horrible customer service we received, the waitress was just on another tip, did not even have a name tag, The was a lady by the name of Maureen who tried to make it pleasant, when the food came, the steak was burnt my onions had spinach with them, don't know where that came from the coke was so blend that it tasted as if it was from the previous days. I regretted the visit I doubt i will ever take my kids again to Wimpy Eastgate