NT
Nastassja T

1 reviews | Active since Nov 2015

28 Jul 2018, 13:43

Wimpy East Rand Mall

Yet again Wimpy East Rand Mall disappoints us! Bad food! Manager service? What service? This lady is....nevermind This place needs help!!!!!

0
Replies (1)
Wimpy
Wimpy's reply19 Aug 2018, 16:25
Official

Hi Nastassja

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***