Wimpy

I did not know that the image, the rules and the service at Wimpy had got so bad UNTIL today. Visited Davenport because we had no electricity at home - just wanted a cup of coffee, tea and a plate of chips. The order was placed - and took over 15 minutes before the coffee and tea arrived. Tea - ordered was Five Rose - and Rooibos arrived - sent it back - and the 2nd pot came again with Rooibos - and only the 3rd pot they got it right. I did not know the Wimpy allowed tagless teabags to be used ?? The milk arrived in a cracked jug. Then while waiting - 3 different groups came in with food and drink from outside - sat down - did order something but still started to eat and drink the non-Wimpy food and drink. With the problem with the tea - when the 3rd pot arrived - I asked for the manager - to which he did not come - even when I called again for him while paying. Told he is in a meeting. I asked about the customers bringing in food - the female waitron told me the one customer was a regular - it was OK what she was doing. Since my days as a manager at Wimpy - the level and standard has really dropped. I almost told them I am not paying because of the bad service. This happened about 13.30 - check the cameras ??? And to date there has been no response A really POOR show