SG
Smangele G

1 reviews | Active since Nov 2019

24 Nov 2019, 17:32

Wimpy Durban Davenport mall

Wimpy in Davenport Durban has always been having best service until the 19th of November when Lizel who happens to be the Manager made me experience pathetic service by refusing to come meet us as customers when she didn't have stock and we requested them to replace quarter chicken which was out of stock with wings or fish and even refused to see us when we wanted to drum sense that this was not happening for the first time. You can attest that with Glorious. We waited for 40 minutes hoping she would come out instead she went to extent of sending her husband s cell number to us. After 40 minutes we decided to go to Nandos. Even more worse, wimpy doesn't have direct customer complaints. I used their page on line to complain, no response, used info email for complaining no response hense I have resorted to you. If you want copies of emails I have them and can forward them to you. Even staff kept on pleading her to come see us she refused. I suspect she did all this because she knew complaining prossess for Wimpy is pathetic

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