NM
NONTSIKELELO M
1 reviews | Active since Jan 2019
12 Jan 2019, 21:02
WIMPY CLEARWATER SELLS ROTTEN FOOD
Today (12 January 2019) me and my husband we went to Wimpy Clearwater I order chicken wrap and hubby 4 wings and ribs both with chips. The ribs was smelling and rotten we called the waitress and she took it to the manager INNOCENT NDLOVU and he just told her to give us the bill, we then called for him, he came and said there is nothing with the meat, no apology no remorse nothing he just left. Do not go to WIMPY CLEARWATER they sell rotten food.
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Wimpy's replyOfficial
23 Jan 2019, 11:31 We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The Wimpy Team Customer Care Line: ***
Wimpy's reply23 Jan 2019, 11:31
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The Wimpy Team Customer Care Line: ***