1 reviews | Active since Jul 2016
Wimpy Carlswald Midrand Terrible!
<p>Hi ,</p> <p> </p> <p>This is the 2nd time we as a company ordered from Wimpy. We ordered breakfasts for a meeting we have today at 10. Phoned about 8h45. </p> <p>When we phoned an hour later the order was still not on the way as the driver wasnt there. they couldve told us that and we wouldve ordered from somewhere else. The food only arrived now, which is 10h20. The food was kept in a warmer and it is ice cold and disgusting!</p> <p> </p> <p>Please can the owner contact me asap!!</p> <p> </p> <p>This is probably the 100th time we have complained about this ****ty wimpy branch and nothing gets done about the issues</p>
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Hi
We have contacted the customer service previously, and nothing was done about the ongoing problem. The owners son spoke to me and said we could get a free meal, but this is not what its about. Every time that we order from them there is a different issue. The problem doesnt get resolved. It is just there?
Hi
We have contacted the customer service previously, and nothing was done about the ongoing problem. The owners son spoke to me and said we could get a free meal, but this is not what its about. Every time that we order from them there is a different issue. The problem doesnt get resolved. It is just there?