LN
LIZA N
1 reviews | Active since Jul 2011
20 Oct 2015, 14:20
WIMPY BURGER DISASTER
We have gone to Wimpy Klipfontein this morning and ordered a TOASTED HAMBURGER, when we said this the waiter did not understand what it was, then we said a hamburger without the bun with bread. We have been ordered this for a real long time and has never ever, ever been this disappointed. When the order came it was 2 slices of open toast next to each other, both without butter, the one slice had 1 patty, some red sauce and 2 pieces of onion!!!!!! What a lovely burger
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Wimpy's replyOfficial
21 Oct 2015, 09:00Hello LIZANORT,
Thank you very much for taking the time to report your experience with our Klipfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Klipfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply21 Oct 2015, 09:00
Official
Hello LIZANORT,
Thank you very much for taking the time to report your experience with our Klipfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Klipfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,