PK
Peter K
1 reviews | Active since Aug 2019
10 Aug 2019, 16:18
WIMPY BRANCH FROM HELL
I visited the Wimpy branch on Cape Town International airport and had the worst service I have ever had in my life. The waitress was useless and messed up our order. She was not attentive at all and we had to beg for attention. I called the manager and she was slow and rude. I will not return soon!
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Wimpy's replyOfficial
12 Aug 2019, 15:58Hi Peter
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who would like to escalate this to both the store manager and the area manager. Please tell us if it was the airside or the landside branch so we can be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who would like to escalate this to both the store manager and the area manager. Please tell us if it was the airside or the landside branch so we can be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: ***
Best regards,
Wimpy's reply12 Aug 2019, 15:58
Official
Hi Peter
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who would like to escalate this to both the store manager and the area manager. Please tell us if it was the airside or the landside branch so we can be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who would like to escalate this to both the store manager and the area manager. Please tell us if it was the airside or the landside branch so we can be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team Customer Care Line: ***
Best regards,