Wimpy Brackenfell Bad experience.

Thanks to our waitron Xavier, u really made our day special with all the assistance.-Sat05th.

From a high on Saturday to an extreme low today. Taking the kids to Wimpy coz it's a safe environment for our kids to play. While we sitting there my daughter and son went to play in the play area and we ordered the drinks and kids food. #1. Waited extremely long, then kids food came and we haven't even received our drinks yet. When we asked the waitress after a while she brought the freezos (half melted) and the smiley baby chino had sunken eyes and no smile. The cool drinks was waiting too long before it reached us. #2. The waitress never once came to ask if we needed anything (we still had to order our food.) #3. There were kids in the play area much bigger than their so called height restriction, playing very rough jumping and running up and down the jungle gym. Which made my daughter scared. When spoken to staff it was not addressed immediately. They were also too scared to ask the grown kids to not play in there which is absurd. #4. When we eventually ordered, our food took so long that I ended up making it a doggy bag and we left. Very disappointing service.