Wimpy App - a waste of time!

I had a meal at the Wimpy Belfast 1 Stop on 22 March 2026, at 18h39 totalling R199.60. However they were "off-line" and could not provide a bar-code that I could scan for the application.

I sent the relevant documents to their customer care on 24 March. On 19 March I received an e-mail requesting me to provide the documents (the ones i had already sent). I resent the documents on the 19 March only to receive a further e-mail stating that they need the documents in a PDF format!

Why? The documents were scanned abd sent TWICE, now they require PDF documents - this is just a tactic to waste time!

Disgusted with your service!