1 reviews | Active since Sept 2018
Wimpy Alberton City - BAD!!!
I have just ordered a toasted sandwich and chips here at Wimpy Alberton City and the toasted sandwich is barely toasted and the chips taste like they have been standing for quite some time before they were served to me. Another thing that gets to me here is that the waiter staff (all males) are buddy buddy with each other and at times would rather chit chat with each other rather than see to the patrons... They are also very loud and it is rather unpleasant to sit in a restaurant while the staff are all hollering at each other... Peace and quiet would be great while one tries to enjoy ones meal. I am utterly disgusted... This wimpy should have rather never reopened!!!!!!!
Hi Kerry
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Hi Kerry
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***