Wimpy : A Nightclub?
Yesterday morning (25/07/2018) at around 10:15, my wife and I visited the Wimpy in the Grove, Pretoria, for breakfast.
While ordering, the music playing from speakers mounted in the ceiling, was so loud that I had to keep repeating our order to the waiter. I asked him to turn the volume down – but he just smiled and walked off. (Maybe he didn’t understand what I said.)
My wife and I couldn’t have a conversation because of the loud nightclub-like music screaming overhead of us.
After we sat and tried to endure the noise for about 10 minutes, we got up and left – within paying for, or receiving our order. At the door, what I presume was the manager, approached us and said that the music would now be turned down.
I told him that we were not impressed, and would never again visit this outlet in future. If we wanted to go to a rock concert we would do so – it certainly is inappropriate to play this type of music in a family restaurant.
Hi Eric
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Hi Eric
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
