Wimpy 14th Avenue - Disgusting service

I would like to complain about the complete lack of service and professionalism at the Wimpy in 14th Avenue which is disgusting. My family and I were sitting in the mall side this morning and after waiting for 30 minutes for menus, my husband complained. There were two other families seated around us complaining about the same thing and once we eventually received our drinks orders, we then waited for our meals which also did not happen. My husband cancelled our order and we left as the staff were standing around and talking instead of focusing on their customers and this left us all very angry and frustrated that the so called manager, Mpume clearly had no professionalism at all and this is now becoming the norm for us to be treated badly. Bad thing about this is that we will not tolerate this kind of disrespect when we are paying towards their privileged lifestyle and supporting their families and we will no longer be doing this when we are ignored by your staff. Get your act together and remember who has supported your brand through the years and did not vandalise your shops previously. We will stop supporting you immediately just like we did with Dischem because you need to address public complaints about your staff and your public image which is being tarnished by these individuals. Clearly time to support another brand now.