Wimmpy is HORRIBLE!

I have ordered from this wimpy in Vryheid about 6 times and this morning i really felt like a breakfast so i ordered from wimpy and and hour later i get my food (keep in mind im right behind them) my food is freezing, my egg is not how i asked (the yellow is hard and the white is raw) , my chips are cold and stale, my toast is wet and soggy, i ordered 2 cappuccinos and got 2 flippen coffees. I phoned the manager so she asked if she must make a new breakfast and send it. now im really hungry so i said send it but i want it within 10 min and if its cold or not done how i asked i want my money back. So i get my food and my egg is raw and my chips are mushed oh and my toast was still wet and soggy. This is a disgrace, i work for a very big company and trust me Wimpy will not have a good name anymore, especially in Vryheid