JP
Judy P
1 reviews | Active since Jun 2015
18 Jun 2015, 20:41
will never use wimpy fochville again
I went to wimpy for a take away burger at 19:45. The doors was already closed but I entered because the sign said they only close at 20:00. As I entered one of the guys standing infront told me in a rude manner that \ hoor hier ons is toe". I said sorry and I walked out. I was a regular customer on weekends but I will not be treated like that. They must please change the trading times on their window to earlier to avoid future confusion and conflict with customers"""
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Wimpy's replyOfficial
19 Jun 2015, 09:33Hello Judy Payne,
Thank you very much for taking the time to report your experience with our Fochville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Fochville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply19 Jun 2015, 09:33
Official
Hello Judy Payne,
Thank you very much for taking the time to report your experience with our Fochville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Fochville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care