BP
BRANDON P

1 reviews | Active since Jul 2015

20 Jul 2015, 10:22

WHY BUY A KIDDIES COOLDRINK?

I'm always hesitant to visit your Northgate branch because of previous incidents relating to poor hygiene and general food quality. Yesterday, my family and I were at the mall and one of the kids insisted on Wimpy. We chose 6 specials. Knowing that canned cooldrinks are generally expensive, we ordered 3 kiddies cooldrinks, 1 regular cooldrink and 2 cans. The food and drinks arrived and immediately the stink on the glass ware of the previous persons egg left overs was tremendously evident. So instead of complaining and getting new plates which could potentially result in the waiter spitting in it because we had given him extra work

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Replies (1)
Wimpy
Wimpy's reply20 Jul 2015, 10:38
Official
Hello GOODCONSUMERS,

Thank you very much for taking the time to report your experience with our Northgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care