1 reviews | Active since Apr 2014
Why are there no health regulations in South Africa? The Wimpy could have ****ed me!
I actually love the Wimpy breakfasts, but last week my Mom and I went to the Wimpy at Clearwater Mall for lunch and I ordered a hashbrown and egg salad. We waited for a while for the food and when it came I ate one small hashbrown cube. I then called the waitress over and asked if the hashbrown had been fried with fish or seafood. She then came back and said yes it had been. I normally go to the Wimpy at Randpark Ridge and have always checked first before ordering anything as I am highly allergic to iodine (fish and seafood). I then told the waitress that I am highly allergic to fish and seafood and even by frying in the same oil, I can stop breathing. I was so ill from just having one small piece of hashbrown and it took me a few days to recover. Are there no health regulations in this country? Must there be a death before someone will actually do something? I am actually appalled how restaurants can just do what they like!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
