TS
Timothy S
1 reviews | Active since Mar 2010
28 Dec 2015, 11:06
White people come first
I have just had the worst possible service in my life. I walk into a Wimpy store in Boksburg. We spent almost 20mins without getting service. A white person walks in and try are immediately attended to. I ask to speak to the manager he shys away from then make us excuses and ask us how we got in. I ask hi how else could we have walked in. Everyone saw us but they chose to ignore us. I ask to speak to the owner. He still ignores me. This is not the kind of service that people should be exposed to not today.
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Wimpy's replyOfficial
05 Jan 2016, 11:54Hello timt,
Thank you very much for taking the time to report your experience with our Boksburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Boksburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply05 Jan 2016, 11:54
Official
Hello timt,
Thank you very much for taking the time to report your experience with our Boksburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Boksburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care