lR
lerato R
1 reviews | Active since Dec 2015
20 Dec 2015, 15:48
Whimpy Parkmeadows=poor service
Early this morning I went to make an order at the whimpy restaurant at Park Meadows Centre in Bedford, to my disgust I was hardly assisted at the cashier point where I wanted to place an order. The waitresses I saw were just roaming around and did didn't even make an effort to come and ask if I needed any assistance. After waiting for a while I placed my order and requested it be delivered at my workplace, once again I was dissappointed as a wrong order was delivered of which I had to call to ensuure that my order would still be delivered.To top it off my order was late as I finally got a correct order at 09:39. I truelly am dissapointed because I felt that no value was instilled in me as a customer.
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Wimpy's replyOfficial
05 Jan 2016, 09:43Hello tweegie88,
Thank you very much for taking the time to report your experience with our parkmeadows branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our parkmeadows branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply05 Jan 2016, 09:43
Official
Hello tweegie88,
Thank you very much for taking the time to report your experience with our parkmeadows branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our parkmeadows branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care