What you put in its what you get out

I called Wimpy at 9am today the 2nd of March. I place two breakfast orders. first of all the lady on the other hand was extremely rude and didn't have proper customer service skills as well as telephone etiquette. am the customer and she should listen to me and take down what I say. I ordered one South African sunrise breakfast with half done eggs. the second one was a streaky breakfast with scrambled eggs and I asked for apricot jam. because she was rushing the order and wanted to speak while am speaking. she sent two half done eggs on each order and strawberry jam. I called them back at 10:05 to tell them about the wrong order, she kept apologizing but you can hear that there is no remorse and she said she will immediately send the driver with the scrambled eggs and the apricot jam. even now its 10:49 am still waiting. I have to drink my pills because I take them at a specific time which is 10:00. I still haven't eaten my breakfast because am waiting for my eggs, I do not eat sunny side up eggs.