1 reviews | Active since Jul 2015
WHAT IS IT THAT YOU STOCK????
I have just landed in East London and I thought I would grab some breakfast at the Wimpy at the airport. To my dismay, they hardly have the items listed on the menu. I ordered the mighty mince initially. I was told that there is NO MINCE! I then asked for the best of both, and I was then told there are NO PORK BANGERS! Eventually I settled for the Boom Chakalaka. Only for the lady to return to tell me there is NO CHAKALAKA!! That was the last straw. This is not the first time that I have come here and there was an item out of stock but today was just SHOCKING!! Absolutely SHOCKING!!! The Franchisee here should be booted out. This is the last time I visit ANY Wimpy for that matter. It has been a horrible experience. I am going to proceed to the Mugg and Bean downstairs. Such a waste of useful space!!!!!
Thank you very much for taking the time to report your experience with our East London Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our East London Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care