VN
Veronica N

1 reviews | Active since Aug 2013

03 Oct 2016, 16:41

What a TERRIBLE service

<p>On the 01 October 2016 on a Saterday I went to Wimpy Westgate Mall. I was served by a man nemed Robert the service was disgusting. our coffee took for ever to come. i had told him he must bring sweetners as me and my mother dont take suger and speciffically asked for brown bread all of that did not happened he had so much bad attitude. He didnt even show remorse was sooo rude. i am very disappointed on how does people like Robert work for such a great establishment i certainly will not go back.</p>

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Replies (1)
Wimpy
Wimpy's reply04 Oct 2016, 13:26
Official

Thank you very much for taking the time to report your experience with our Westgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy

Customer Care