CP
Charmaine P
1 reviews | Active since Apr 2014
25 Jul 2015, 12:46
What a joke
We attempted to enjoy a good meal at Wimpy We ordered our food and drinks.<br> It was very busy in the restuarant as it was the end of the month<br> At the table next to us people came in and was helped<br> After a tfouthy minutes our food still did not arrive, but the peolple next to us already had theres.<br> My problem is, the other customers was friends with the manger.<br> The impression I got was that if you dont know the manager you dont get your food.<br> I assume you do get prefrence service if you are friends with management. So friends with benefits<br> <br> Off course we decided to leave amd had to beg for our bill<br> <br> What a joke
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Wimpy's replyOfficial
30 Jul 2015, 08:16Hello Rochel1,
Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply30 Jul 2015, 08:16
Official
Hello Rochel1,
Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care