AM
AICE M

1 reviews | Active since Aug 2015

11 Aug 2015, 09:42

Well done for oexcellent service

I was at Kranskop Wimpy and had to go to the ladies . The row were long and didn't move at all. I bought cappuccinos and the service was quick. The manger saw my disappointment when I tried to get in line for the ladies. He apprehended me and took me to the Wimpy's ladies where the staff goes . He went the extra mile to make sure his customers are satisfied. I was on my way within 10 minutes . Thank you Wimpy 2 Kranskop for walking the extra mile You made my day

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Replies (1)
Wimpy
Wimpy's reply11 Aug 2015, 11:32
Official
Hello alicemaree54,

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Kranskop branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care