MB
Mandy B

1 reviews | Active since May 2016

01 May 2016, 08:56

Wake up and get a sign!!!

Wimpy main beach Margate. While we where there a lady and her family and her very well behaved dog walked in and went to sit outside right against the fence by a temporarily closed exit along a walk way outside to the beach. The female blond manager sends a waitress to the customer to tell her the dog needs to leave. They left. Now I would not have left because theyDO NOT HAVE A SIGN THAT SAYS NO DOGS ALLOWED OR RIGHT OF ADMISSION RESERVED signs up. Best of all the male manager then says its ******s to have that sign up. WAKE UP!!! So KFC, Nandos, Debonairs, Spur....... etc all these places are ******. Dont make up stupid excuses! I come from this industry and where that lady and dog where sitting I would have accommodate them because if the temporary Harley Davidson sign was not there the dog would have been outside. As for the management there. Learn the facts before making dumb ass comments like "its ******"

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Replies (1)
Wimpy
Wimpy's reply23 May 2016, 06:24
Official

Thank you very much for taking the time to report your experience with our Margate Beach branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care