Waiting over an hour

Thank you for the pathetic service. We waited 10+ min to be seated. Then over 15min for a menu. Then our order was never given to the kitchen. Our drink orders also took forever not to mention that the order wanted to be taken while we had no menu. No butter with the bread and my extra cheese left out. And waiters would just walk past you when you talk to them. I would like you to shove you \restaurant""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;193011;353;5;2;0;1;0;0;2;15/08/18 11:57;1347;NULL;15/08/13 15:14;15/08/13 13:30;worst service ever;8,21E+12;call centre;***;Due to circumstances beyond my control I had No tv in July and thought that like every month I didn't pay my dstv account I would be cut off around the 4th or 5th the of July. I moved in August and phoned in twice to find out what the amount was that needed to be paid to put my dstv back on, the first time I called was the 4th of August and second time the 8th and on both occasions was told R512 so an eft was done on the 8th August. I phoned in and they connected me. On the 13th of August I see a E16-4 error and call in, I was only told to send proof of payment for the R512 paid on the 8th and so I did. I phoned in again to be told that the R512 was for July as due to system upgrades they only disconnected me on the 24th. I didn't know this and No one from all previous calls mentioned this either. I am really disgusted with the service! I was never informed about the fact that the 512 was for July especially since I spoke to numerous consultants. We pay multichoice alot of money each month to experience such disgusting service?! I am appalled actually and would honestly rather spend that R700 spoiling myself each month!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886153;802228;9;5;0;1;0;0;5;15/08/21 10:46;1347;NULL;15/08/19 14:14;15/08/19 12:19;Great Feedback;8,20E+12;Rochelle Viljoen;***;Rochelle has been very helpfully and advised on may aspects of my claim and future insurance I was not aware of.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;852885;893260;16;2;0;1;0;0;2;15/09/11 8:38;1347;NULL;15/08/21 12:10;15/08/21 10:11;STOP *****ING MY MONEY!!!;***;;***;20 July 2015 MTN incorrectly debited my bank account for an amount of R819.61 for an upgrade that was never taken up. After numerous unsuccessful telephonic attempts to resolve this issue (because according to the consultants, refunds are not done over the phone), I had to take time off work to go into the Head Office. Eventually MTN apologized and refunded me what was incorrectly debited. The agent assured me that on the next debit order run the correct amount (R397.00) will be debited. 20 August 2015 MTN decides that they want to debit my bank account incorrectly again with R695.34 ... Why???This is extremely frustrating and displeasing. I have other debit orders and payments that needs to be done today. Should any of my my payments reject or be unpaid because of your deductions I will take this matter to the Telecommunications Ombudsman. I WANT THE REFUND TO BE IN MY BANK ACCOUNT TODAY!!! STOP *****ING MY MONEY!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;887776;704391;9;5;0;1;0;0;5;15/08/25 12:55;1347;NULL;15/08/24 16:21;15/08/24 14:28;amazing service,;***;Zandile ;***; very informative , friendly on the phone. helping me make an informed decision ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;402084;703499;6;2;0;1;0;0;2;15/08/26 10:48;1347;NULL;15/08/25 14:18;15/08/25 12:21;how many times must i still phone in;***;;;how many times must i still phone in to tell you that i do not know the person you are messaging me about, but i do whish i can find him as you do you it is against the law to discuss someone elses debt with other people. i am now gonna start looking for this person and im gonna advise him to lay charges against you;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;888679;893260;16;2;0;1;0;0;2;15/08/28 11:49;1347;NULL;15/08/26 15:12;15/08/26 13:22;Unhappy about Refund ;9,21E+12;;***;I Stopped my contract and was assured that no further money would be deducted from my bank account.<br> Money was deducted from my account after my contract service was cancelled and the mobile number changed to a prepaid service. i made a phone call to the Mtn call center on 24 April 2015 Call ***. The consultant told me my refund will b e done in a couple of days. i have phoned Mtn call center numerous times and my calls never gets answered. I would like to get my refund its only fair ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;425948;353;5;2;0;1;0;0;2;15/09/04 13:00;1347;NULL;15/09/01 16:16;15/09/01 14:33;Payment not being received;8,40E+12;;***;I'm very unhappy about the service I've received for the last couple of days from multichoice. I made a manual payment on my account which i do every month at a local Spar without any problems but to dismay my payment was not received this month. I made a payment on the 24th of August before my account was suspended and on the 25th they suspended it. My problem is a payment was made i do not understand why my service was cut, when i called in i spoke to a call agent who said that the payment was not reflecting and that i should send proof of payment to enquiries which i did and received a reference number *** but nobody got back to me. I then called in again on the 30th when my service was suspended again and was told that payments are still not reflecting. What i fail to understand is WHY can't my funds be traced because all my details are correct. For the past 2 days I've been trying to get someone or anyone to assist me but they keep telling me that the systems are off line and i should call in again, That is an inconvenience to me because as a customer i don't feel like i need to running around doing all of that when I'm not the one at fault. I need this sorted Urgently ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;280277;833070;18;2;0;1;0;0;2;15/09/03 8:54;1347;4;15/09/02 12:17;15/09/02 10:27;and the SMS'es and Emails start all over;;;;After three years uninterrupted SMS and Emails regarding my cancelled TV-Licence in 2013 .... somebody from TV Licence called me to assure me he is going to sort it out properly.<br> He was supposed to call me back...ofcourse why was i not surprised when it didnt happen....<br> <br> Instead the SMS'es and Emails just continued again...sending me a new form to fill in AGAIN......after three years they seem to have lost the cancellation forms and affedavit signed by the police in May 2013<br> <br> so the whole circus starts all over.....but to my question if I will have to pay the standing ammount since 2013.....no response......<br> <br> SABC TV licence...I have done my duty in 2013.....just cancel it because I am not going to pay for your mistake and loss of documents......;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;892834;23;1;2;0;1;0;0;2;15/09/08 11:35;1347;NULL;15/09/07 15:06;15/09/07 13:08;LACK OF CUSTOMER SERVICE AND CARE !!!;H/L ***;;***;App**** for a home loan on the 19th of August 2015 at the Balfour Park branch via my prestige banker , <br> up until now the 7th of September I have not received any other update except that the application is still with credit , these updates I get when I have to call the home loans department myself , I have gone to the bank a couple of times to ask my prestige banker if she has an update , and she seems to be getting the same information I have nothing detailed , the mater has been escalated twice already and still no detailed description as to why its taking so long and there aren't any updates or notes except that of application still with credit , I feel the lack of detailed updates and need to inform me the customer regularly like what other banks do of the progress taking into consideration the time elapsed is nothing but a big bold statement that says WE DON'T NEED YOUR BUSINESS , YOU ARE NOT IMPORTANT TO US AS A CUSTOMER !!! very disappointing;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894888;807;14;2;0;1;0;0;2;15/09/12 13:30;1347;NULL;15/09/11 15:54;15/09/11 15:03;Pathetic manager behaviour ;9,01E+12;Electronic dept manager;***;Hi. I just visitisted Game in Gateway umhlanga and yet again had a terrible experience. I went to the electronic department looking to buy car speakers however they didn't have stock of what was advertised. Furthermore I requested a call back voucher n price beat as I have seen the same product R200 cheaper elsewhere. The assistant firstly was very rude saying he can't do anything n offered me a discount on a product with damaged packaging claiming the product wasn't used. When I viewed it. I noticed the product was damaged too so asked to speak to a manager as the assistant was of no help. 30 min later the assistant finally comes back to me advising that the manager said nothing can be done to compensate me and I asked to see him again. 10 min later and still the manager didn't show and finally when he did. He said that the assistant did tell him I wanted to see him and he had no reason for why he didn't come out. Furthermorw while waiting for my issue to be addressed the assistant attended to 2 other customers instead of addressing my issue. Very poor n rude services received. Will be going on social media sites with this. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896007;793962;16;2;0;1;0;0;2;15/09/23 13:10;1347;5;15/09/15 16:30;15/09/15 14:43;Billed for a service that was never activated;4,60E+11;;***;On the 29 July 2015 I app**** for a Telkom ADSL line. They sent a contractor out shortly afterwards to install my line. He told me he would come back once I had received the username and password. I called Telkom for both, managed to get the username and was cut off when waiting for the password from technical. I tried for 3 days after that to get password, but to no avail. I then called to cancel the 12 month contract (that hadnt been activated) as I was concerned I was going to struggle with support for 12 months. I tried to get assistance on twitter as well. I have spoken to accounts on more than 3 occasions, I am now being charged a contract forfeiture fee for a contract that was never activated, and I most certainly haven't used any data on. PLEASE can someone assist me as I would like to settle my invoice, but am not prepared to pay for something that was never used. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896924;353;5;2;0;1;0;0;2;15/09/18 11:23;1347;NULL;15/09/17 14:21;15/09/17 12:56;DSTV just lost me as a client;7,81E+12;;***;I have been trying to sort out a overcharge on my account for months now. I even send a email to a supervisor at [Email Removed] Nobody gets back to me even after numerous calls. I did not pay my account due to waiting for feedback and expecting a credit and obviously they just switched it off. I paid a reconnection fee and full month subscription and waited again , still nothing except another switch off and yet another reconnection fee. I offered to pay the month subscription but not the reconnection fee, apparently this can not be done. I know that is bull. So I have decided that after years of being a loyal customer I am not going to watch DSTV any more. worst customer service and care ever.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;631471;55;14;2;0;1;0;0;2;15/09/22 13:48;1347;5;15/09/21 17:00;15/09/21 15:21;Horrible service from Edgars Northgate! ;;;;On Saturday 12 Sep 2015 I bought a pair of shoes from Edgars northgate, the transaction was declined on my card, i told the lady at the cosmetics counter that it went through as i got an sms notifying me. She said they would reverse the amount and i needed to put in my pin again. I got another sms saying that it went through, mount of R399.95 had gone through twice and i had not received a reversal sms. She assured me that it would go through. The following week Tuesday i went back to the store and spoke to the same lady advising that i have not received my money back. I spoke to the branch manager who told me i had to bring my bank statement. I cannot keep going to the store and asked if i can access my internet banking from their computer and print my statements. They gave me an immediate no and i had to be inconvenienced by having to go back to the store. I went back on the Thursday and spoke to another branch manager, gave her my bank statement showing that the amount went off twice and my contact details including my card details. Asked for a reference number and could not get one. I have tried to call the branch but no answer. I was promised a call on Friday, its Monday today;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904235;695320;14;2;0;0;0;0;2;15/10/09 9:10;1347;NULL;15/10/08 12:41;15/10/08 10:43;Fossil watch not to be found ;8,90E+12;;***;To whom it may concern,<br> <br> I took my Fossil watch to Menlyn Park Fossil for repair in June 2015. After 8 weeks I went to the fossil shop, during that period they moved to Centurion without notifying their clients. I drove to Centurion just to be informed that Melyn Fossil moved back, again without no notification. On the 23rd of October ( 3 months later) I went back to Menlyn and the staff could not find my watch in the store nor on the system. I was told that it was send to head office in Cape Town but they could not provide me with a tracking number or anything. Up to date, still no feedback regarding my watch. Please assist me. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;480473;36;15;5;0;1;0;0;5;15/10/12 10:08;1347;NULL;15/10/09 13:33;15/10/09 11:41;Wow Wow Wow!;8,80E+12;All staff;***;This is the best Spur in the whole country. From the moment we stepped through the door we were met by friendly faces all around. We were helped so quickly and it was the first spur that got our order right to the last smallest detail. We did not even had to ask for a baby chair, it was brought to us out of their own initiative. I am soooo impressed. Kids play area were also very well managed and staff had their eyes on all children, and really looked out for them. According to me, they should get Spur of the year or something!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;604569;353;5;2;0;1;0;0;2;15/10/24 13:12;1347;NULL;15/10/11 16:35;15/10/11 14:45;TREVOR NOAH ADNASEUM PUBLICITY;7,51E+12;Head of programming;;I am nauseatingly annoyed that DSTV has used their bias in granting Trevor Noah a half hour slot on comedy central as well as on Saturdays! It is utter *******! I don't like his humor that always stems from his APARTHEID past. He is milking it and I for one wish the world soon tires of him! He is not remotely funny and his Jewish remarks were made off as if it was nothing! Had anyone made Black hate messages on twitter everyone would be up in arms! please don't shove him down our throats on every DSTV CHANNEL...not everyone loves the jumbo-eared jokes so refrain from giving him top billing!<br> <br> I never resented the Daily Show but with him at the helm using his so-called Soweto references every chance he gets is flippin sickening!!!<br> Do something about this matter because I don't see you granting the same courtesy to other South Africans in Hollywood !<br> double ****** standards!<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;277375;28;1;2;1;1;5;3;5;15/10/13 10:45;1347;5;15/10/12 13:55;15/10/12 12:18;WHAT A JOKE;8,00E+12;REYNALD;***;PLEASE MAKE ME UNDERSTAND HOW THE BANKS OPERATE BECAUSE I AM REALLY LOST NOW. I HAVE CAR FINANCE WITH ABSA WHICH COMMENCED IN APRIL WITH AN INSTALLMENT OF R4100 PER MONTH EXCL INSURANCE BY THE WAY WITH ABSA FOR R900 MAKING MY INSTALLMENT R5 000. AT THE TIME I GOT THE APPROVAL I HAD JUST STARTED A NEW JOB IN FEB, JUST SETTLED MY ACCOUNTS AND I WOULD SAME MY CREDIT SCORE WAS NOT UP THERE BUT THEY APPROVED ME FOR 72 MONTHS, NOW I CALL THEM TO TELL THEM THAT MY COMMITMENTS MIGHT INCREASE IN FUTURE AND THEREFORE I NEED A SMALL CAR WITH A LOWER INSTALLMENT JUST TO MAKE SURE I KEEP A GOOD RECORD, GUESS WHAT THEY TELL ME, I AM NOW A HIGH RISK BECAUSE I AM LESS THAN A YEAR IN MY COMPANY, MY SCORE IS LOW, I CLOSED MY ABSA ACCOUNT AND THE DEALER AGREED ON A +/- R2 500 P/M CAR!! BUT THEY ARE MORE THAN WILLING TO COME TAKE THE CAR AUCTION IT AND WILL PAY THEM THE DIFFERENCE IF THE AMOUNT IS LESS THAN I OWE THEM. WHAT'S THAT ARE THESE GUYS OUT TO GET US OR THEY JUST DON'T CARE ABOUT CONSUMERS, CAN SOMEONE EXPLAIN THE LOGIC AROUND THIS.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;235037;28;1;2;0;1;0;0;2;15/10/15 11:01;1347;NULL;15/10/14 14:25;15/10/14 12:34;No feedback;8,50E+12;Claudette Lewis, Irma van Staden, Ilse Venter;***;Firstly I phoned in 21 September for a credit card increase. Absa told me it will took 2 - 3 working days for it to be approved I don't need to send any information because my current account is with absa.<br> Then I received a mail 23 September to send bank statements, I have send the bank statements and didn't hear anything back until I log a complaint on facebook then a whole week passed to get a phone call which Absa stated that the system will be fix the weekend of 3 October and the increase will be loaded the Monday, after that I didn't hear anything back and the increase wasn't loaded. So Friday morning 9 October I have send a email to Claudette. Didn't hear anything back decided to log a msg on facebook again on Monday 12 October. She send me a email that she send a request for an update, but until now haven't heard anything back. Do you guys think that this is acceptable for someone who have been approved for a limit increase to wait from 21 September 2015 until 14 October 2015? Please tell me if I'm wrong to be unhappy about the service. I'm considering to move to another bank where the people is willing to help after been a client with absa for more than 10 years. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;258678;893260;16;2;0;1;0;0;2;15/10/16 17:31;1347;NULL;15/10/15 20:49;15/10/15 19:04;Unexplained Fees and lack of feedback from MTN;6,71E+12;;***;In April 2015 I logged a complaint with MTN when my phone apparently used R4000 worth of data while I was asleep between 00.00 and 06.00. After being told it would take 25 days for feedback, we heard nothing for more than a month. Going back to MTN to follow up I was told they were on strike. Each month I logged another complaint and reversed my debit order. In September I managed to get my complaint escalated to the executive complaints department, but still there is no explanation for the data usage and I have been handed over to a debt collector. I had been with MTN since my first cell phone but I cannot believe that an organisation that delivers such shocking service can still be in business. It is impossible to speak to anyone and all their emails have no contact numbers. I am very disgruntled. I am also trying to report this to the Consumer Credit Tribunal, as I fear judgement could be taken against me for this. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;263024;704391;9;5;0;1;0;0;5;16/01/25 10:47;1347;NULL;15/10/20 14:12;15/10/20 12:20;Great service;***5;Andrew;***;Was enquiring about my rewards claim and Andrew handled my query very efficiently. Thanks MyWay. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;857273;708013;18;2;0;1;0;0;2;15/10/26 8:01;1347;NULL;15/10/23 11:18;15/10/23 9:34;Phone not delivered;8,91E+12;Call centre ;***;I got a call from sell direct on the 14th of this month for a telkom mobile cell phone upgrade. I accepted the upgrade for a Samsung S6 Edge and I was told the phone would be delivered in 4 to 7 days. 9 days later still haven't received my phone or a call from anyone explaining why it's not delivered.<br> <br> I regret doing business with you. You don't care nor respect your clients. If my phone is not delivered by Sunday cancel the deal. You messing things up for telkom.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;694550;28;1;2;0;1;0;0;2;15/10/26 11:51;1347;NULL;15/10/23 15:15;15/10/23 13:24;Time Wasting;8,60E+12;Enquiries;***;I has come to a point that I want to move to another bank. Me and my spouse struggle to go to the bank together due to our working ours. eventually we were able to go together. I have him signing power over my accounts and I ordered a additional card for my Debit account. When it came to my credit account the lady said she cannot order an additional card on my credit account because we need his payslip and bankstatements which doesn't make sense because we are going to share a limit. I then called in to order a Garage card for him because that's what he is going to use it for. The card was delivered today but my Initials is on there. I called Absa again to order a garage card for him but now they want us to go to a branch again to do that. We will only have time to go to a branch together in 2 months and we need that card asap. If the lady in the branch knew what she was doing it wouldn't have been a problem. isn't there any other way for me to get a additional garage card for him??? I don't have time to go stand inside the bank. I would had my card already if it wasn't for a consultant who doesn't know what she is doing;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;253310;61;22;2;0;1;0;0;2;15/11/05 11:58;1347;NULL;15/10/28 15:13;15/10/28 13:31;CHRONIC MEDS being bil**** on SAVINGS for YEARS;***;;***;Please see my plight suffered with Discovery. As a result i now cannot get my chronic medication and this has caused my sugar levels to rocket without my necessary meds. This is a failure on Discovery's part to act positively and incisively in this dire situation. I have sent them a message as of Oct 19 2015 to which they were meant to get back to me within 2-3 days. still no response. Please see below letter written to discovery on the above date:<br> There are 4 things that discovery failed to acknowledge or purposefully withheld. Please remember I am in the executive plan and will cancel mine and my families contacts with discovery of this is not resolved positively.<br> <br> 1. The *********** CRM manager I spoke with said that discovery sent the email to [Email Removed] Below the mail stats that it was sent to [Email Removed]<br> <br> 2. I have not used that email since about 2008.<br> <br> 3. There was no PHONE CALL made to me reflecting this decision.<br> <br> 4. I was being charged on my savings for the last few years without anyone from discovery using their intelligence to deduce this was incorrect.<br> <br> I await your reply as this seems like a ruse on behalf of discovery.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;915630;720637;14;5;0;1;0;0;5;15/11/09 8:10;1347;NULL;15/11/07 11:30;15/11/07 9:43;Great service;6,00E+12;Ryan Randall;***;Went to store to look for the new Apple Phone this morning.. Ryan Randall helped me, and what a great experience it was! He was extremely helpful and had a vast knowledge of the product. If anyone is looking for a great product and excellent service....go to Sandton Incredible connection.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;511712;1377;1;2;0;1;0;0;2;15/11/12 10:55;1347;NULL;15/11/09 14:16;15/11/09 12:28;Lets Just Increase you premiums cause we can;8,70E+12;No Idea;***;So over the last few weeks I have been received phone calls and e-mails from Wesbank asking for proof of my insurance. As they requested I sent through my policy details proving that I do in fact have comprehensive insurance only to receive e-mails that my insurance will increase as I am not covered. I send these details for a 2nd time and today I receive a letter stating that my premiums will be increased by a further R500???? I have even called the number on the e-mails sent only to be told that I am in the wrong department (this was the number to call on the e-mail).and that they will ensure that someone call me back. 3 weeks latter and Im still waiting. <br> <br> I am utterly disgusted that I have to waste my time dealing with your incompetence. Ensure that you admin systems are effective before threating people. This is surly not even legal???<br> <br> Really disappointed that this is how you show clients that have never missed payment of your loyalty. <br> <br> Well done on just annoying another customer. <br> <br> PS once any additional payment is added to my premiums I will ensure that all debit orders are cancelled and we can discuss this further with the aid of some legal personal ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;917197;28;1;2;0;1;0;0;2;15/11/12 12:11;1347;NULL;15/11/11 15:38;15/11/11 13:44;Elderly people ignored;lorna clark;Spar ATM;***;Two pensioners aged 80 and 83 trying to collect their pension with a state pension card at an ATM in Sonstraal Durbanville, Card gets swallowed! AbsA bank not able to help - surely the card could have been recalled and not destroyed... They now have to go sit in a 12 hour queue to get another card from our government.. customer service should extend to the elderly who are really trying to keep up but make mistakes...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;919922;772887;4;5;0;1;0;0;5;15/11/20 12:19;1347;NULL;15/11/18 15:45;15/11/18 13:52;Excellent Installation;7,11E+12;Rajeev;***;We had the privilege of having them install our DSTV explorer, and the service was professional and well mannered. Explaining things to me on a level I can . Thank you;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;341001;28;1;2;0;1;0;0;2;15/12/03 13:56;1347;NULL;15/12/02 17:22;15/12/02 15:29;EXHORBITAND FEES AND MISLEADING;7,80E+12;ABSA BANK;***;i SWITCHED TO Absa about 5 months ago... did everything myself... i have a personal loan that was supposed to be a revolving loan and a personal platinum account, 2 credit cards with ridiculous limits on.. Teh charges that i am being charged on this products is disgusting!!! I have complained but nothing gets done..NOTHING!!!!! CAN somebody call me URGENTLY or i am complaining to the Ombudsman... That is if you care about your clients! FNB is happy to switch all my products and do balance transfers for me..so kindly let me know!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;903681;711857;22;2;0;1;0;0;2;15/12/18 8:24;1347;NULL;15/12/17 11:39;15/12/17 9:57;Family taking care of Family???? Yeah Right...;8,40E+12;;***;What a rude awakening we had with Fedhealth, the only thing I get out of my past en current experience with them is an example of which avenue NOT to take when looking for a medical aid. Firstly, they do not have PMB's the reason was given that I did not qualify due to my medical aid being underwritten accordingly, my children also did not qualify based on the same principle and they have no pre existing conditions at all might I just add, I established that they apparently have no PMB's at all at private facilities if you are in a waiting period and that mine was NOT because of underwriting, rude awakening when I needed them the most as I had a health issue that needed urgent medical attention and admittance. Eventually the waiting period was behind us, luckily as my little boy fell ill this week, we had to pay cash for some of his tests and were told I savings are nearly depleted, we have been on this medical aid for 17 days, we are paying a medical aid and thousands to service providers as well. Why bother actually then? Family taking care of Family????? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;931451;857442;16;2;0;1;0;0;2;15/12/18 15:14;1347;5;15/12/17 18:18;15/12/17 16:47;Ridiculously billed;8,61E+12;;***;I took a contract for a tablet with Mrp mobile. They told me I wld pay R99 every month. First month I was billed almost R500 I didnt query that because I thought of sim connection fees and all that stuff. Now I chcked how much is my bill for December and guess wot R543 and I dont even use this tablet for internet and so on because I already have a phone. My kids use this to play game I downloaded using the data they give me every month. I phone them and they tell me that there is a R400 advance sumthng sumthing I dont know about. When I signed up this contracted I told them I want to pay just the R99 because my kids will use this tablet on weekends. They guaranteed me on the conversation I had with the sales person that I will pay the R99 only. They make quick cash using their clients with hidden services you dont even sign up for.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;932196;373;15;2;0;1;0;0;2;15/12/21 13:38;1347;NULL;15/12/20 16:56;15/12/20 15:11;service always disapointing;9,41E+12;waiters and management;***;i am not a person who complains, but eating at wimpies in polokwane just seem to disappoint me always. this morning my husband and i decided to eat a breakfast at wimpy this morning, the one at the mall of the north, as we walked in 2 cashiers stood at the cash desk watching us seat ourselves. i didnt mind at first because i was under the impression that someone was going to see us at the table. then as we sat in smoking area no one came to help us (even after my husband kindly stood up and asked for assistance at the cash desk. then suddenly a waitress seated a guy in smoking area seeing us then we still sat quietly thinking that she will then help us, after 10 min she decided to help us, taking our drinks order as she didnt even smile or even a simple apology and explanation that they are busy. i felt very uncomfortable and very unhappy, i went to maxis and received better service, wimpy sucks and always seem to never give us the service we deserve and we are the type of soft understanding people. i will never set foot at a wimpy again, im sorry it had to come to this but a manager should see this and implement better morals there. thank you;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;934538;357;16;2;0;1;0;0;2;15/12/30 8:16;1347;NULL;15/12/29 11:34;15/12/29 9:49;failure to refund;9,11E+12;;***;I ordered a phone online from vodacom but never received it. However my account was debited. I made a refund request in August 2015 and was told to wait 21 days. The 21 days came and went without being refunded. I have been calling every month from then and told to wait 21 days. I called again today and was transferred from one department to another with no help at all. I don't know whether this is the way vodacom conducts business or if its staff is ***********.<br> <br> Dumisani;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;763950;28;1;5;0;1;0;0;5;16/01/04 8:42;1347;NULL;16/01/03 12:10;16/01/03 10:15;Thanks for the refund;***;Michelle Khan;***;We were refunded 192.50 on 2015-12-30. Thank you!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;936376;23;1;2;0;1;0;0;2;16/01/06 9:24;1347;NULL;16/01/05 12:45;16/01/05 10:57;Money paid out. Recipient never received it;***9;;***;On 4 November 2014 I paid a standard bank beneficiary using business online, however the money was never received by the recipient and it went out from my account.<br> I have been in contact with my branch and was told the money was paid to the recipient and it was an Absa account. This is not true i didnt modify the beneficiary on the day the payment was made. I am now still trying to find out what happend to the funds. I completed a form at the bank for a chargeback/recall and have been told i didnt. On the day that I completed the form at the bank the banks system was offline.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937323;357;16;2;0;1;0;0;2;16/01/12 9:11;1347;NULL;15/12/23 15:05;16/01/07 10:44;No delivery of purchased phone;8,00E+12;;***;On the 23rd Dec 2015 I bought a phone Samsung galaxy A7 advertised online with an option of buying on contract or cash for R6399.00. I paid for the phone cash using my credit card. I got an e-mail & SMS confirmation that my order was successful. I was even provided with the order number to track my phone online and the *** number to call for any enquiries. I tried to login on [URL Removed] to track my order but was unsuccessful as I constantly received a message that they are experiencing technical problems but working on it.I called the 1945 number, the consultant said she cannot see anything on the system regarding my order. She then transferred me to 111. there I was told they cannot help me I must call sales dept on ***. I could also not get any assistance. I then went to the vodacom shop at wonderpark. The consultant tried to contact the online dept again and she was also told the same story that there is nothing on the system. She advised me to give them few more days to deliver maybe they got delayed bcoz of the holidays in between. On the 5th Jan I called the 1945 number again. The operator said she requested the online staff to call me. To date nothing happened;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941017;893260;16;2;0;1;0;0;2;16/01/19 10:15;1347;NULL;16/01/18 13:37;16/01/18 11:48;***** Query;8,31E+12;;***;I have submitted a ***** query on the 28th of december 2015, and they told me they were going to look into it and send me feedback within 7 working days. now 3 weeks have passed without any contact or feedback from them. i tried calling them and no one seem to know what is happening with the query or the status of it. i have been sent from one department to another without any help. i have submitted all the relevant documents, as per an email sent to them below:<br> <br> Please find attached sworn affidavit regarding the following cell phone numbers as seen on my December statement.<br> o ***<br> o ***<br> I have not done any cell phone purchases for the past year and the above mentioned numbers do not belong to me.<br> An amount of R3853 has gone out of my account, my contract is for R437.99 for cell phone no: ***.<br> "