AK
Andre K
1 reviews | Active since May 2015
03 Mar 2016, 10:47
Waiting is bad!
I went to Wimpy at Highveld Mall this morning very hungry and looking forward to an amazing breakfast when a white lady at the door greeted me and my wife she took us to a table and told us she will call a waiter but very rude indeed, we waited about 15-20 minutes with no waiters to show up and then decided to leave and most certainly will never go to that branch ever again!
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Wimpy's replyOfficial
03 Mar 2016, 11:11Hello FxCazador,
Thank you very much for taking the time to report your experience with our Highveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Highveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply03 Mar 2016, 11:11
Official
Hello FxCazador,
Thank you very much for taking the time to report your experience with our Highveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Highveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,