BS
Brian S
1 reviews | Active since Sept 2014
07 Dec 2015, 08:33
Waiting forever for a milkshake
I went to the Bedford centre on Saturday afternoon.<br> We waited half an hour for 5 milkshakes.<br> <br> People who arrived after us were given their waffles & milkshakes but we were ignored.<br> Even when we walked out the drinks still hadnt been made and nobody even attempted to ask why we were leaving.<br> <br> Shocking service, but of course this is the Wimpy way
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Wimpy's replyOfficial
07 Dec 2015, 12:31Hello wefbjr guilgfsef,
Thank you very much for taking the time to report your experience with our Bedgord centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Bedgord centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply07 Dec 2015, 12:31
Official
Hello wefbjr guilgfsef,
Thank you very much for taking the time to report your experience with our Bedgord centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Bedgord centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,