MB
Magdalena B
1 reviews | Active since Mar 2014
28 Dec 2015, 12:06
Waited for order for more than 30 minutes...
JossLynn was the waiter that took our order... Customers seated after us had their food before we even had our drinks... The toast that was served to my daughter had a piece missing...JossLynn took the toast and never related it.. My wife's order was incorrect... Luckily we had another waitress, Linda, that sorted out our order... Also JossLynn told me that they don't serve fruitshakes, which was also a lie... Just before we left we heard that JossLynn was a trainee and the other waiters did not want to assist her
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Wimpy's replyOfficial
05 Jan 2016, 11:58Hello DaleenBotes,
Thank you very much for taking the time to report your experience with our Laingsburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Laingsburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply05 Jan 2016, 11:58
Official
Hello DaleenBotes,
Thank you very much for taking the time to report your experience with our Laingsburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Laingsburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care