1 reviews | Active since Jul 2018
Very, very disappointed and disgusted at the food served in Wimpy at Campus Square.
I was very hungry and looking forward to a delicious meal at lunchtime since I didn't have breakfast this morning. I ordered a crumbed chicken burger which looked scrumptious in the menu. When the burger and fries arrived, I was so shocked and thought that my eyes were deceiving me. THERE WAS MOULD ON THE BURGER BUN AND THE BUN WAS ABSOLUTELY HARD AND DRY!!! I WAS SO SO FRUSTRATED AND DISAPPOINTED!!! I LOST MY APPETITE! I called the waitress and asked her to please remove the burger and fries. I honestly felt so DISAPPOINTED to think that the Wimpy can serve disgusting food to their customers!!!
Hi Tiloshni
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Hi Tiloshni
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***