Very slow service

My mom & I arrived at Wimpy in Ottery hyper yesterday morning (01/05/2019). Before doing some shopping in Hyper we decided to have a late breakfast first and a cup of coffee; Firstly, spent 30minutes waiting on a waiter to take our drinks order, ended up going to ask for a waiter, waited a couple more minutes, luckily the manager on duty walked past us and we stopped her to ask if we could please just place our coffee order with her. She took the order and while waiting for the coffee we decided that we were not going to chance putting in a breakfast order in case we were going to be disappointed with that too.

Reason for 2 star grading instead of 1, was because the service was friendly, none of the staff added fuel to the fire by becoming defensive about the situation. - I am thankful for that at least!

Please employ more staff for busier days, ie. Public holidays, weekends and school holidays.