1 reviews | Active since May 2016
VERY SHOCKING!!
When visiting Wimpy at Emerald Casino in Vanderbijlpark, wanting to order Milkshakes for my children and I, we were informed that drinks may NOT be served without ordering of a meal. I at first laughed it off, but then came to realize this waitress was actually serious. (The waitress'es name is Fortune). She was quite domineering about ordering food with our milkshakes. I then said to my kids we are leaving, as this kind of service is unacceptable. I said to this waitress we will purchase our drinks elsewhere. I have emailed the Wimpy Head Office, as guess what, NO RESPONSE WHATSOEVER!!!! This is very very pathetic and should Wimpy not reprimand this kind of behavior, Wimpy is soon going to find clientele going elsewhere! I am very shocked in this kind of behavior!!!!!
Thank you very much for taking the time to report your experience with our Vanderbijlpark, Emerald Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Thank you very much for taking the time to report your experience with our Vanderbijlpark, Emerald Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,