Very Poor Customer Service

Been to Wimpy Ushaka at 6pm on 14 Feb 16. My family and i walked in. The restaurant was quite empty. Nobody walked over to seat us. we got to a table and stood and waited for someone to clean up. my husband had to call a waiter yet they walked pass us many times. The waiter came to us with menus but left it on another table and walked away. The cleaner took those menus away. The waiter left us unattended and attended to other people sitting outside. Other couples came after us, they were seated by the waiter and their orders were taken before ours. My husband and i ordered the cheese and bacon burger. we waited for a long time for those meals. when it eventually came, my husband had 3 x tiny strips of bacon not longer than 4cm long. and it was almost black. My burger came with just 1 strip. seems like they were not paying attention to the food therefore it burnt. and seems like they were running short of stuff to make. or maybe they were just too lazy to see to their customers. We returned our burgers, only paid for my toddlers meal and our cooldrinks and left. this is the 2nd terrible experience we've had with a Wimpy franchise this month. VERY DISAPPOINTED with WIMPY.