AN
Anmarie N
1 reviews | Active since Jan 2015
16 Jul 2015, 22:43
Very disappointed with The food
We had a fun day at the park, only to be spoiled with our lunch at Wimpy, Gold Reef city. The fish fingers we got for the kids was still frozen on the inside, we send it back. The second time we received the fish fingers it was so oily, and you could actually smell the oil! It really smelled bad, like very old oil! There were no way I could give that to my kids, it will give them food poisoning! We had to share our food with them! We were very disappointed, usually Wimpy is always a nice place, with good food! But our experience there definitely changed our minds!! We were really grossed out!!!
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Wimpy's replyOfficial
17 Jul 2015, 09:47Hello Anna07,
Thank you very much for taking the time to report your experience with our Gold reef city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Gold reef city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Wimpy's reply17 Jul 2015, 09:47
Official
Hello Anna07,
Thank you very much for taking the time to report your experience with our Gold reef city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Gold reef city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care