very bad service
<p>I took my mom and dad to wimpy in krugersdorp at President hiper on Sa****ay the 23rd of may. We went there an no one assist as to take a seat we sat down and waited 10 min. I stood up and went to the front desk to ask if any one will be able to serve us any time soon. The waiter only came after I had to ask to take our drink order. After that she took our food order. We waited 30 min and we still have not received our order. I would have understand if they were busy but there were only 4 other customers in the restaurant. As we sat there waiting we also realised that the tables around us was not even clean. There was still the previous customers cups and plates still on the table. After waiting game 30 min for my food I stood up and only paid for my drinks and cancelled my order . No person can wait 30 min for a simple burgers after placing the order. No one there was helpful. I also dit not see a manager cumming around asking if every thing was OK. What is also very upsetting is when I paid the drinks the cashier spoke to one of the waiters complaining to her in there language that I don't understand. This is the worst services I have ever received. </p>
Thank you very much for taking the time to report your experience with our Krugersdorp, President Hyper branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Krugersdorp, President Hyper branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
