1 reviews | Active since Mar 2009
Useless waiter and branch
Last night while waiting for family to leave, we stopped at Wimpy in domestic airport. Once seated by Tumi, we had to literally WAVE like lunatics to actually get him back to serve us. Two of use are allergic to dairy so I asked about Dairy alternative which it says is available on the menu. Tumi looked at me like I was speaking a different language, blank stare. When we ordered bar one milkshake, out of stock. He bought all the drinks except mine. When we wanted the bill we had to wave around and the THREE staff sitting at the counter ignoring us and chatting. This is by far the worst branch of wimpy. TRAIN your staff. They are like lazy zombies doing us a favour. Don't put things on the menu u don't have in stock, or use your brain and tell the table before ordering
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
