1 reviews | Active since Jul 2016

03 Jul 2016, 10:22

Useless Service

<p> Wimpy fourways Crossing, Ordered 4 drinks, waiter returned because he did not write the order down. When he returned with the order it was incorrect. Placed food order with new waitress, 2 kiddies meals and 2 burgers, kiddies meals arrived, but no burgers. The 2 burgers sat on the pass for 15 minutes. the kids finished their meals. 5 minutes later the burgers that were on the pass were brought to us. I questioned the waitress about the time spent on the pass to which she **** to me and said they were someone elses burgers. I cancelled the order. I won't be returning</p>

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Replies (1)
Wimpy
Wimpy's reply05 Jul 2016, 13:34
Official

Thank you very much for taking the time to report your experience with our Fourways branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care

Best regards,