BL
Busi L

1 reviews | Active since Jul 2017

03 Jan 2018, 14:22

Unhappy customer

My shock when I opened Wimpy's paper bag.. As hungry as I still am,but eating dry pap & a chicken piece that looks like biltong is not an option. I'm highly disappointed with the lack of service & waste of my money

0
Replies (1)
Wimpy
Wimpy's reply11 Jan 2018, 16:20
Official

We are sorry that your dry pap and chicken caused an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***

Best regards,