FP
Faatimah P
1 reviews | Active since Jun 2013
06 Mar 2016, 18:29
unfriendlyness
I went to wimpy for waffles and Ice cream. Due to heat there was no ice cream. So I ordered milkshake, the cream on top was sour. When I called the waiter back she agreed to change it but was very unfriendly. No smile no thank you nothing. Please sort out this bad service as soon as possible. Thank you
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Wimpy's replyOfficial
07 Mar 2016, 12:32Hello Faati_Pops,
Thank you very much for taking the time to report your experience with our Carolina branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carolina branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply07 Mar 2016, 12:32
Official
Hello Faati_Pops,
Thank you very much for taking the time to report your experience with our Carolina branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carolina branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,