TM
Tholakele M
1 reviews | Active since Feb 2011
18 Jan 2016, 09:05
Unfair treatment to customers
On the 12 Jan 2016 at around 08h15, I was with my partner and my son. We ordered 2x \Double up Summer Breakfast"and Chicken Mayo for my son. We hoping to get scratch cards at the end of our meals only to be told that they have been out of stock since December. We then argued that the \""special\"" was actually misleading as it does not deliver what it promises. Our waitress called Anthony Hopley for assistance"
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Wimpy's replyOfficial
18 Jan 2016, 14:25Hello Ms T,
Thank you very much for taking the time to report your experience with our Alberton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Alberton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply18 Jan 2016, 14:25
Official
Hello Ms T,
Thank you very much for taking the time to report your experience with our Alberton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Alberton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care